The products can be exchanged or returned within 14 days after receiving. However, the product must be in perfect condition and unused. The bag of Food, treats, snack or consumable products that have been opened cannot be exchanged or returned.
If the same product does not available, we reserve the right to change products of the same price or pay the difference in case of replacement products having a higher price.
Conditions such as product condition, price tags, packages / parcel boxes, receipts, etc.
In case the customers expect to return/exchange the product.
The customers will be responsible for all shipping/replacement costs. The refund will take about 14 working days from the date we have received the returned product.